FAQ
Got questions? You're in the right place. At Bellservice, we believe in keeping things straightforward. Whether you’re wondering how we work or what to expect, we’ve got you covered.
Can you supply consumables on a regular basis?
Yes. We can regularly supply and restock consumables like toilet paper, hand soap, hand towels, and rubbish bags as part of your cleaning plan — saving you time and hassle.
Do you offer emergency or short-notice cleaning services?
Yes. We can respond to urgent situations such as water leaks, post-construction dust, or special events. Our team is ready to step in when you need fast, professional support.
Can you tailor a cleaning plan to suit our needs?
Yes. We provide customized cleaning plans based on your budget, schedule, and specific site requirements. Whether you need daily service, weekly visits, or one-off deep cleans — we can make it work.
Are your cleaning products safe and environmentally friendly?
We use eco-friendly, non-toxic, and low-allergen cleaning products that are safe for people, pets, and the environment — without sacrificing cleaning performance.
Are you fully insured?
Yes. Bell Living Service holds comprehensive public liability and property damage insurance, giving our clients complete peace of mind.
Can you work after hours or on weekends?
Yes. We offer flexible scheduling, including after-hours, evenings, and weekends — whatever works best for your operations
What types of properties do you clean?
We service all types of properties, including but not limited to:
Offices and commercial buildings
Schools and early childhood centers
Retail stores and hospitality venues
Apartments, residential homes, and rental properties
No matter the size or complexity, we can provide a tailored cleaning solution.
Do you bring your own cleaning supplies and equipment?
Yes. We bring all necessary tools, chemicals, and consumables — including toilet paper, hand towels, and soap — unless the client prefers otherwise.
Are your prices competitive?
Absolutely. Because we manage our own staff and operations, we offer cost-effective services without compromising on quality. We also provide bundled service packages for better value.
Do you offer free quotes?
Yes. We offer free, no-obligation quotes and can visit your site to assess your specific cleaning and maintenance needs.
What areas do you service?
We provide cleaning and property maintenance services across the entire Auckland region, including both central and surrounding areas.
What makes Bell Living Service different from other cleaning companies?
We focus on three core strengths:
Fast response: We act quickly. When clients report an issue or make a request, we respond and resolve it as soon as possible — often on the same day.
No outsourcing: All our cleaners are full-time, in-house employees. This ensures consistent quality, accountability, and effective communication.
Certified staff: Every team member holds the required qualifications, including WorkSafe NZ certification and licenses for high-level or elevated work.